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体验视角下故宫解说牌示优化浅析

Discussion on the Optimization of Interpretation Signs of the Palace Museum from the Perspective of Experience

  • 摘要: 解说牌示作为游客体验的重要组成越来越受到关注, 但是我国旅游目的地在设计解说牌示的过程中多从设计师的角度出发, 很少参考游客的体验需求。以故宫为例, 通过文献和实证研究, 发现故宫解说牌示系统存在的问题。从体验的视角出发, 通过分析故宫游客行为特征, 利用IPA法分析游客对故宫解说牌示设计相关因素的评价, 发现故宫解说牌示亟待优化的3个方面并提出相关建议。从设计师和游客共创的角度出发, 构建了体验视角下解说牌示规划设计流程。

     

    Abstract: As an important part of the tourists' experience, more and more attentions have been paid to the interpretation signs.However, the design of interpretation signs at most Chinese tourism destinations is mainly from the designer's point of view, with little reference to the tourists' experience demands. Taking the Palace Museum as an example, through the literature and empirical research, this article explores the existing problems of interpretation sign system.From the perspective of experience, this article analyzes the tourists' behavioral characteristics, uses the IPA method to analyze the tourists' evaluation on the design factors of the Palace Museum' interpretation signs, and figures out 3 aspects to be optimized urgently and put forward relevant optimization suggestions.In addition, this article also attempts to combine the perspective of designers and tourists to build a interpretation sign design flow diagram from the experience perspective.

     

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